Conflict Management and Negotiation

In public and international affairs, every professional will have to manage conflict and negotiate effectively in a wide variety of situations. Through readings, discussions, case studies, and role plays, students will take on the identity of “reflective practitioners” in this course to develop: an understanding of conflict and its dynamics; strategies and processes for eliciting cooperation and producing supportive professional environments; the fundamentals of negotiation; a variety of conflict management approaches used to overcome common barriers tonegotiated resolutions; communication skills; and strategies for dealing with public controversy. This class emphasizes cutting-edge ideas and practices each step of the way; students will walk away with new perspectives and techniques that can be immediately applied in your everyday work. Open to Austin W. Marxe School of Public and International Affairs students; others with Marxe School permission.