Improving Individual and Organizational Performance

This capstone course in the Zicklin Undergraduate Honors Program begins by focusing on improving individual performance, then moves to the levels of dyads, groups, and ultimately to organizational performance. Students learn about the theory and evidentiary support for many prominent books on organizational performance. They also become knowledgeable about a relatively new approach, the Cube One Framework. The latter outcome is acquired from reading chapters and cases about organizations they are familiar with (such as Google, Zappos, and Nordstrom). In additions to the use of case studies pertinent to improving organizational performance, there are in-class exercises, and real-life data related to motivation, leadership, and group decision-making. This course is relevant to students from all majors, regardless of whether they want to start an organization, to analyze or consult with an organization, or to manage an organization.