Business Communication II: Leadership Communication: Writing and Speaking with Authority

This course concentrates on the communicator who must lead, instruct, and motivate others in the workplace. How do leaders change their personal style as they take on management responsibilities? How do they choose the words and the tone that will best resolve conflict, define expectations, and inspire accomplishments? Using lecture, discussion, role play, case studies, and video examples, students will gain personal confidence and tools to help them get things done on the job.