Business Applications of Expert Systems Technology

Comprehensive understanding of how expert systems, also called knowledge-based systems, can leverage knowledge-worker decision-making processes and productivity in modern organizations. Students work in teams to develop a prototype expert system in an area of their choice. The project develops skills in modeling decision processes and converting the models into computer-usable form. Projects concentrate on enabling scarce and expensive human expertise to be more widely available at lower costs throughout an organization. Student teams also orally report on trends and organizational uses of related technology, such as neural networks and case-based reasoning.